Since your store is called "Shalwar Kameeza," it's best to check the specific return policy for your business. Most online stores for this type of clothing have a clear return and exchange policy to address common customer issues.

However, based on general practices for similar clothing stores in Pakistan, here are the likely steps to return an item:

1. Check the return window. Most stores have a short period (e.g., 3 to 10 days) after delivery to request a return or exchange.

2. Ensure the item is eligible. The item must be unused, unwashed, and in its original condition with all tags and packaging intact.¹ Stitched or customized items are often non-returnable.²

    
    

    

3. Contact customer support. You will likely need to contact our customer service team via phone or email. You will need to provide your order number and a reason for the return (e.g., wrong size, damaged item).

4. Follow the instructions provided. Our team will guide you through the process, which may involve:

   • Sending a picture of the product to show the issue.

   • Returning the item via a traceable courier service (sometimes at your own expense).³

      

      

   • Receiving a refund via store credit or an exchange for a different size/item.

For the most accurate and up-to-date information, please check the official return policy on our website or contact our customer service team directly.